A local crew that picks up the phone
Rockland PipeWorx Plumbing & Heating is a locally owned plumbing and heating company. Here is how we work, and what our customers say about it.
Built on answering when others do not
Ask our customers what stood out and most of them say the same thing. They called, and someone answered.
That is not an accident. Plumbing trouble keeps its own schedule. A pipe gives out on a holiday weekend, water starts coming up through a floor on a Sunday, a line that froze in winter shows itself the first time the outdoor spigot gets turned on in spring. We keep our phones open 24 hours on Saturday through Thursday, and work Friday from 6 AM to 2 PM, because that is when people actually need a plumber.
We are a plumbing and heating company, so the work goes beyond sinks and drains. Boiler rooms, circulators, tankless water heaters, pressure valves on a water main and drain lines in the yard are all part of a normal week for us.
Work you can read at a glance
Open a closet or a mechanical room after we have been there and it should make sense. Straight runs, clear hot and cold lines, valves where you can reach them. The next person who works on it, including us, should be able to see exactly what was done.
Plain talk, fair prices, proper fixes
- 01
We find the real cause
A stain on the ceiling or a slow drain is a symptom. We trace it back to what actually failed before we fix anything, so you are not paying for guesses.
- 02
You hear the price first
Estimates are free. We explain what we found in plain language and tell you what it will take, so you can decide with all the facts.
- 03
We think one step ahead
Where it helps, we add something small that saves trouble later, like a shut-off valve that lets a future leak be stopped in seconds.
- 04
We respect your home
Tight basements and finished spaces need care. We protect walls and floors, test our work, and clean up before we go.
What customers say about us
4.9 average from 154 Google reviews.
"These guys did a great job on short notice. They got a +400lb boiler out of a brownstone basement without any damage to walls or floor. (It was a very tight squeeze.) They removed a concrete pad when the boiler needed more vertical height. The owner came out himself to make sure the job was done right. It wasn’t cheap, but everything was done well. I’m glad we hired them."
"I didn't have time to wait anymore because water was coming up above from my floor. Kudos to his work ethic and very prompt when it comes to answering questions. I am very grateful that you came in to check what was happening with my situation because it was a holiday weekend."
"Guys came out within two hours, identified and fixed the problem, and came in under our estimate. They even added a shut-off valve to prevent future problems. Could not have been more pleased."
"I have not used Mendy personally, but when I was desperate to get a plumber he answered his phone on a late Saturday night and got back to me promptly the next morning."
The calls we answer most
Every job gets the same approach, whether it is a stubborn clog or water coming through the ceiling at night.
Call us. Someone will answer.
Open 24 hours Saturday through Thursday, Friday 6 AM to 2 PM. Estimates are free.