Water Heater Repair
Repair or replace so this house has hot water. Tanks and tankless units, diagnosed honestly and fixed cleanly, with a free estimate before any work starts.
Get a Free Estimate
Tell us what your water heater is doing, cold, lukewarm, noisy or leaking, and we will get back to you fast.
Finding out why the hot water stopped
A water heater that quits is rarely a mystery once someone who knows the equipment takes a proper look. The job is to find the actual cause and fix that, not to guess.
On a traditional tank, the trouble is often a part: a thermocouple or igniter on a gas unit, a heating element or thermostat on an electric one, a valve that has started to weep. On a tankless unit it can be scale buildup, a sensor, venting or the gas supply. Each of these has a clear fix, and many of them do not require a new heater at all.
Sometimes the heater has simply reached the end of its life. A tank that is leaking from the body, or a unit that keeps failing in new ways, is usually costing more to keep alive than it is worth. When that is the situation, we tell you plainly, give you the price for repair and for replacement, and let you decide.
When we install a new heater, we pipe it the way you see in our photos: hot and cold lines run neatly, valves where you can reach them, everything tested before we leave.
What your heater is telling you
Most water heaters give warning before they quit completely. If you notice any of these, call before it turns into a cold morning or a wet floor.
- No hot water at allOften a pilot, igniter, element or power issue. Sometimes a quick repair.
- Water that runs out fast or stays lukewarmSediment, a failed element or a dip tube problem can cut your hot water short.
- Rumbling, popping or bangingUsually sediment cooking at the bottom of a tank. It wears the heater out faster.
- Water around the baseCould be a fitting or relief valve, or the tank itself. Worth checking right away.
- Rusty or smelly hot waterA sign of corrosion inside the tank or a worn anode rod.
- Error codes on a tankless unitScale, venting, gas supply or a sensor. We read the code and trace the cause.
From the first call to hot water again
- 1
You call
Call (845) 402-8547 or send the form. Tell us the type of heater and what it is doing. If it is leaking, we help you shut off the water and power or gas.
- 2
We diagnose
We test the heater, its controls and its connections, and show you what failed and why.
- 3
Repair or replace
You get a free estimate with honest options. If a repair makes sense, we say so. No push toward a new unit you do not need.
- 4
Done right
Clean piping, tested operation, and the closet or basement left tidy behind us.
"These guys did a great job on short notice. They got a +400lb boiler out of a brownstone basement without any damage to walls or floor. (It was a very tight squeeze.) They removed a concrete pad when the boiler needed more vertical height. The owner came out himself to make sure the job was done right."
Josh Miller
Read all reviewsWater heater questions
Not sure what you are dealing with? Call and describe it. You will get a straight answer.
Should I repair or replace my water heater?
It depends on what failed and the overall condition of the unit. We explain both options with prices and let you choose. A leaking tank body usually means replacement; most part failures can be repaired.
Do you work on tankless water heaters?
Yes. We service and install tankless units as well as traditional storage tanks.
My heater is leaking. What should I do now?
Close the cold water valve above the heater and turn off its gas or power. Then call us. If you cannot find the valve, we will walk you through it on the phone.
Is the estimate free?
Yes. You get a free estimate before any work starts.
Can you come at night or on a weekend?
We are open 24 hours Saturday through Thursday, and Friday from 6 AM to 2 PM.
Let's get your hot water back
Call now and talk to a plumber, or request your free estimate online.